I welcome readers: those here to download and cheat, my apologies:

PRIVACY NOTICE: Warning – any person and/or institution and/or Agent and/or Agency of any governmental structure including but not limited to the United States Federal Government also using or monitoring/using this website or any of its associated websites, you do NOT have my permission to utilize any of my profile information nor any of the content contained herein including, but not limited to my photos, and/or the comments made about my photos or any other “picture” art posted on my profile.

You are hereby notified that you are strictly prohibited from disclosing, copying, distributing, disseminating, or taking any other action against me with regard to this profile and the contents herein. The foregoing prohibitions also apply to your employee , agent , student or any personnel under your direction or control.

Saturday, February 4, 2012

My PM DOC'S "BLOG" on HOW TO CALL THE OFFICE & PREPARATION FOR A PROCEDURE....:-/

When you’re sick or in pain or need to see the doc, time is of the essence! Now you may not be able to control the pace of the workers at the doctor’s office, but there is plenty of ways to prepare yourself to ensure that you’ll get what you need as soon as possible (continue reading for info specifically regarding Pain Consultants of Washington).
Prepare Yourself!You shouldn’t think of touching that phone without being properly equipped!
  1. Pen and paper.
    Why? Perhaps over the phone you’ll be told about a drug, procedure or another doctor’s office worth researching. You just never know when it will become essential and its a great relief to have it before your call rather than rummaging around in panic looking for a pen that actually works and then trying to find something to write on–save yourself the stress.
  2. Calendar/Schedule/Planner/etc.Especially when calling to make an appointment, you should get whatever mechanism you use to plan dates and appointments–whether it be your iPhone, Hello Kitty calendar, or your jumbo OfficeMax desk calendar. If you’re using an electronic calendar, make sure to set an alarm/reminder for at least a day before your appointment.
  3. Know Your Stuff.If you’re calling a new doctor’s office, there will be a few things that you will probably be asked. Make sure you know the name of the provider (doctor, nurse practitioner, etc.) that referred you to the doctor’s office your calling, your reason for being seen, and your insurance type. It couldn’t hurt to have these three things already written down on that piece of paper in front of you before calling ;)
Every doctor’s office varies to some degree in what they require for things like scheduling, first appointments, payment methods, and the like. There are a few important things to know about 
  • When you call to schedule an appointment, you should call 1-(XXX)-899-XXXX option 2 to reach a scheduler. You will then be asked if you are a new patient or a returning patient. If you are a new patient, we will ask you for the name of the provider that referred you, your reason for being seen, and for your insurance type. We’re dedicated to getting your pain taken care of as soon as physically possible! Our patients are our priority. We believe that people matter and that the elimination of pain makes a difference–we don’t take our job lightly!
  • We are an interventional pain management clinic–what that means is we don’t believe in a ‘one-size-fits-all’ kind of treatment. Every person’s pain is unique and may require a different kind of treatment. That is why, with the help of our experienced team of providers, we offer an array of different treatments to help eliminate your pain. We will work together with you to discover the root of your pain and formulate a pain to eliminate it the best we can.
  • That being said, your initial consult will last 1-2 hours. The majority of that time will be with one of the nurse practitioners who will thoroughly analyze and investigate the root cause of your pain.
  • Paperwork will need to be completed prior to the appointment.  This paperwork can be downloaded or can be mailed to you. Please bring in completed.
  • Along with your paperwork, make sure to bring any imaging you have (MRI’s, etc.), insurance card(s), and your photo ID.
FIRST APPOINTMENT
Where are you located/how do I get to your office?
We are located at 12345 444st Way NE SXXXXX, WA, just north of General Hospital in suite D.  

What do I need for my first appointment?
You will need to complete and bring with you the paperwork you received from Pain Consultants of Washington (either via mail or through download at the bottom of this page as well as your driver’s license, insurance card and any pertinent films.  The staff at the Pain Consultants of Washington will have already obtained your previous physicians notes.
What can I expect at my first appointment?  
Your first appointment at the Pain Consultants of Washington is a consultation.  You will see one of our experienced and highly-trained advanced registered nurse practitioners for the majority of the appointment.  They will review your history, perform an exam, review your films and will then consult with Dr. Nelson about what steps are appropriate for you to take.  Together with the nurse practitioner you will then decide what next steps to take. 
How long will my first appointment take?
The length of your first appointment will depend upon the complexity of your case.  Typically patients spend anywhere from one to two hours at their first appointment. We advise all of our new patients to allot two hours for their initial appointment. 
Can I have an injection on the same day as my consult?
A patient’s first appointment is meant solely as a consult and does not typically involve an injection.  However, should the circumstances call for it and there is room on the schedule this is a possibility.
Will you prescribe pain medications for me?  
We are primarily an interventional pain clinic and, while we do sometimes utilize medications in conjunction with injections as a way of controlling pain, we do not typically prescribe medication as a sole means of treatment.  However, we look at everyone’s case individually.  We can address your questions at the time of your first visit.
Why do I see a nurse practitioner?  
Nurse practitioners are nurses with clinical expertise and carry a master’s degree in nursing.  At our clinic, all providers work as a team and under the direction of Dr. Nelson.  Our goal is to provide you with excellent care in a timely fashion.

CHECKING IN
Why am I asked to fill out paperwork at every visit?
The providers at the Pain Consultants of Washington ask that you make them aware, via questionnaires, how you’re feeling at every visit so that they can better assess your progress and treatment.  For injections, you will also be asked to read and sign a consent form and agreement that you will not operate a motor vehicle (if you are receiving conscious sedation).  Filling out this paperwork is an important part of your visit with our providers.
Will there be a significant wait time?
The Pain Consultants of Washington is constantly at work to improve our systems to better serve you, our patient.  However, at times delays are unavoidable.  The staff at the Pain Consultants of Washington will do our absolute best to keep our patients informed of any delay they can expect in the start of their appointment time.

I am having a SYMPATHETIC NERVE BLOCK IN  
2 DAYS, 16 HOURS AND ABOUT 4 MINUTES; BUT WHO'S COUNTING?

INJECTIONS/PROCEDURES

What are the effects of conscious sedation?
The effects of IV sedation can be felt for up to 24 hours and include:  loss of memory, drowsiness, reduced motor control and impaired judgment.

Do I have to bring a driver with me to my appointment?
For patients planning on getting conscious sedation, it is very important that you bring a driver with you to your appointment.  Receiving conscious sedation will leave a patient unable and illegal to operate a motor vehicle.  While you may have your driver pick you up after your appointment, we ask that they also check in with you to sign our driver verification form

Can I eat or drink anything before an injection? 
For patients planning on having conscious sedation, you MAY NOT eat or drink anything within four hours of your scheduled appointment.  This is required to lessen the possibility of aspiration during your procedure.

What should I do with my post-procedure diary?
Some injections are diagnostic in nature.  This means that Dr. Nelson is using the injection to determine exactly what nerves are causing your pain.  The  post-procedure diary is designed to help patients monitor the effectiveness of the injection which will tell Dr. Nelson if he’s located the correct nerves. 

How much will my out-of-pocket be for this injection and how much do you charge for an injection? 
Variations in insurance contracts make the answer different for every procedure and patient.  Patients may contact our billing office at 425.899.6030, option 4 where they can receive CPT codes for their upcoming procedures.  Patients will then need to contact their insurance companies to learn what their out-of-pocket expenses will be. 

Didn't find the answer to your question? Many important questions may be answered on our blog.

HMMMM, THIS WAS ON YOUR BLOG!!!!!   www.painconsultantswa.com/blog/

No comments:

Post a Comment